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Consumer Direct Care Network Idaho
TRAINING MATERIALS
Certain training materials are available in Spanish. Look for the 
icon and select your preferred language as Spanish from the top menu to view translated versions.
Participant/Legal Guardian
Community Support Worker (CSW)
Web Portal Navigation 🌐
Web Portal Activation
Understanding Time Entry Tools
Time & Mileage Entry 🌐
Video: Time & Mileage Entry
Viewing Time & Mileage 🌐
Video: Viewing Time & Mileage
Reading the Legend 🌐
Deleting Time
Shift Correction 🌐
Suspended Shifts
Changing Roles
Resetting Your Password 🌐
Support Brokers
Web Portal Navigation 🌐
Web Portal Activation
Time & Mileage Entry 🌐
Video: Time & Mileage Entry
Viewing Time & Mileage 🌐
Video: Viewing Time & Mileage
Reading the Legend 🌐
Deleting Time
Shift Correction 🌐
Suspended Shifts
Understanding Time Entry Tools
Changing Roles
Resetting Your Password 🌐
Reports and Documents 🌐
Multi-Factor Authentication (MFA)
MFA Overview
Video: MFA Overview
Setup Text/SMS
Setup Email OTP
Downloading an Authenticator App
Setup Authenticator App
Change Default Authenticator in DirectMyCare
Setup Backup Auth Options in DirectMyCare
Additional Materials
Secure Email Instructions 🌐