Community Support Worker (CSW)

Web Portal Navigation 🌐
Web Portal Activation
Understanding Time Entry Tools
Time & Mileage Entry 🌐
Video: Time & Mileage Entry
Viewing Time & Mileage 🌐
Video: Viewing Time & Mileage
Reading the Legend 🌐
Deleting Time
Shift Correction 🌐
Suspended Shifts
Changing Roles
Resetting Your Password 🌐

Support Brokers

Web Portal Navigation 🌐
Web Portal Activation
Time & Mileage Entry 🌐
Video: Time & Mileage Entry
Viewing Time & Mileage 🌐
Video: Viewing Time & Mileage
Reading the Legend 🌐
Deleting Time
Shift Correction 🌐
Suspended Shifts
Understanding Time Entry Tools
Changing Roles
Resetting Your Password 🌐
Reports and Documents 🌐

Multi-Factor Authentication (MFA)

MFA Overview
Video: MFA Overview
Setup Text/SMS
Setup Email OTP
Downloading an Authenticator App
Setup Authenticator App
Change Default Authenticator in DirectMyCare
Setup Backup Auth Options in DirectMyCare

Payroll

ADP Registration 🌐
Navigating ADP 🌐

Additional Materials

安全电子邮件说明 🌐

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